Elite Fitness

Committed to providing superior products, Elite Fitness works with heavyweight Paystation to keep payments safe and secure.

Meet Elite Fitness, our customer. 

For over 22 years, Elite Fitness has been a fitness equipment hire specialist dedicated in making New Zealand fitter and healthier. They sell equipments directly to customers and for commercial use via their call centre and comprehensive online store. Technology, functionality and warranty are at the heart of their business, with their service being second to none. Since they operate in global markets it is vital that they convert sales quick enough to ensure credibility and reliability is maintained throughout the process of hiring equipment and the life of the hire.

The main business requirement was to ensure that the one-off and monthly payments charged to customers were undertaken in a safe environment that kept their customers’ money and credit card details secure. Their store managers were taking payments manually and were unable to mitigate risk or avoid duplication as they didn’t have full stock control at the store level. That’s when they found Paystation, a trusted payment partner with the right set of service capabilities and industry knowledge that could help in efficient time and service offering. Paystation provided them the platform to generate profit by re-charging customers easily, faster and in a much organised manner.

“Unique ID tokenisation as a service was the best thing we encountered that changed how we took payments. It revolutionised our back-end process making us concentrate on growth rather than running behind monthly payments and updating systems to keep track of it. Emphasis on customer service was a vital decision-maker for us. We transitioned to Paystation like a breeze. The fact is, anyone can offer a system but no one in the payments industry can match the superb service and knowledge Paystation brings to a business.”

About Elite Fitness

From its humble beginnings, located on the corner of Moorhouse & Montreal Street in Christchurch, Elite Fitness was established in 1993 by Managing Director & Business Owner – Gary Bourke. Elite Fitness is New Zealand’s largest importer of premium quality exercise equipment from the USA specialising in home gym equipment, commercial gym equipment and fitness equipment hire. They have New Zealand’s largest dedicated service department for all your fitness equipment parts from the world’s best brands.

Leah Ramos
Accounts Assistant
Elite Fitness

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