User guides

Welcome to the Paystation user guide!

Paystation Administration can be used with any current browser, such as Chrome, Edge, Firefox, or Safari. Most features of administration system can be used through the web browser on a mobile phone too.

These guides details how to use Paystation’s features. If you require assistance in the use of the system you can also reach us at support@paystation.co.nz or 0800 PAYSTATION.

Guides:

• How to login
• How to reset or change your password
• How to create other users

• How to take payment from a credit card
• How to search for transactions
• Providing a refund

• Authorisations and Captures
• How to save card details for future payments (tokens)
• Settlement - When does the money appear in my account?

• Navigating Paystation
• Why did the transaction fail?
• How to pay your Paystation bill

• Create a PayMe link
• Integrate with Xero
• Process a batch of payments simultaneously

• How to take payments in other currencies
• Recurring payments
• 3DS

• Maximum transaction amount
• Surcharging or Convenience fees
• How to get reports from Paystation

• Failed payments: Error messages